Shipping Policy
Last Updated: January 7, 2026
Processing Times
| Order Type | Processing Time | Total Delivery |
|---|---|---|
| Standard Products | 2-5 business days | 7-12 business days |
| Leather Combos | 3-7 business days | 8-14 business days |
| Custom Orders | 7-14 business days | 14-25 business days |
| Corporate Gifting | 10-21 business days | 18-30 business days |
Business days exclude weekends and public holidays.
Shipping Rates (India)
| Order Value | Shipping Cost | Delivery Time |
|---|---|---|
| ₹0 – ₹2,999 | ₹150 | 3-7 days |
| ₹3,000 – ₹4,999 | Free | 3-7 days |
| ₹5,000+ | Free + Priority | 2-5 days |
International Shipping
- Available: USA, UK, UAE, Australia, Canada
- Rates: Calculated at checkout
- Delivery: 10-20 business days
- Customs: Buyer responsible for duties/taxes
Shipping Methods
- India: DTDC, Blue Dart, Delhivery
- International: DHL, FedEx, India Post EMS
Order Tracking
- Tracking link emailed within 24 hours of dispatch
- Corporate orders: Dedicated tracking portal available
Multiple Destinations
Corporate Gifting Special: Ship to multiple addresses with individual tracking. Contact sales@mokworlds.com for bulk shipping quotes.
What We Ship
- Leather wallets, bags, combos
- Personalized corporate gifts
- Custom leather & non-leather products
Non-Shippable Items
- Hazardous materials
- Perishable goods
- Items violating Indian customs laws
Shipping Address
Verify before checkout – we ship to confirmed address only. Changes post-dispatch incur reshipping fees.
Lost or Delayed Shipments
- India: File claim within 7 days of expected delivery
- International: 30 days
- We’ll replace/resolve promptly at no extra cost
Custom Order Shipping
- Proof Approval: Production starts only after design sign-off
- Rush Orders: +50% fee for 50% faster delivery (limited availability)
Contact
Shipping Issues: customercare@mokworlds.com
Tracking: Track via your order confirmation email
