Last Updated: January 7, 2026

MOK Worlds respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place orders, or contact us.

1. Information We Collect

Personal Information

  • Order Details: Name, email, phone, shipping/billing address, payment info
  • Contact Forms: Name, email, message content, phone (optional)
  • Custom Orders: Company details, design specifications, approval signatures

Automatic Data

  • IP address, browser type, pages visited, time spent
  • Cookies for site functionality and analytics

2. How We Use Your Information

  • Order Fulfillment: Process payments, ship products, communicate order status
  • Customer Service: Respond to inquiries, provide support
  • Marketing: Send promotional emails (with opt-out option)
  • Customization: Create personalized leather products and corporate gifts
  • Analytics: Improve website experience and business operations

3. How We Share Your Information

  • Service Providers: Payment gateways, shipping couriers, hosting providers
  • Custom Orders: Share design specs with production team only
  • Legal: Comply with court orders or protect our rights
  • Business Transfers: In case of merger/sale (with notice)

We never sell your personal data.

4. Data Security

We use SSL encryption, secure servers, and access controls to protect your information. However, no online transmission is 100% secure.

5. Cookies & Tracking

  • Essential Cookies: Required for site functionality (cart, checkout)
  • Analytics Cookies: Google Analytics (anonymized)
  • Manage preferences via browser settings or our cookie banner

6. Your Rights (Under DPDP Act 2023)

  • Access: Request copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request data removal (subject to legal obligations)
  • Withdraw Consent: Opt out of marketing anytime

Email customercare@mokworlds.com to exercise rights.

Our site may contain links to external sites. We aren’t responsible for their privacy practices.

8. Children’s Privacy

Our services aren’t for children under 13. We don’t knowingly collect their data.

9. Data Retention

  • Order data: 7 years (accounting requirements)
  • Marketing data: Until unsubscribe
  • Custom design files: 2 years post-delivery

10. International Transfers

Data processed in India. International shipping may involve cross-border transfers.

11. Changes to This Policy

We’ll notify you of material changes via email or website notice.

12. Contact Us

Privacy Officer: customercare@mokworlds.com